Introduction

At Agape Digitals, accessible from https://agapedigitals.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Agape Digitals and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Agape Digitals. This policy is not applicable to any information collected offline or via channels other than this website.

Agape Digitals is part of Agape Group of Companies Ltd., an international Branding and Technology business. A list of Agape Group of Companies Ltd. can be found at the home page at https://www.agapegroup.com. Depending on the nature of the personal data, the location where services will be provided or the nature of services provided, another Science Group legal company may be the data controller in relation to your personal data.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

What personal data we collect

We may collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another Science Group company in the provision of services.

The personal data that we process includes:

• Contact information including email and phone number
• Basic information including name (including your name prefix or title), job title and the company you work for
• Marketing information including preferences in receiving marketing from us and our Science Group companies
• Technical information including IP address, operating system, web browser and other technology on the devices that you use to access our website. Please see our cookies policy for more details on this.
• Information you provide as part of an enquiry into our services
• Information you provide as part of your job application and during an interview
• Any other information which you may provide to us

Where relevant, we hold limited sensitive personal data relating to your access and dietary requirements if you are visiting our premises.

How is your personal data collected?

• Contact forms – we collect information when you fill in forms on our website or contact us via email, phone or letter
• Services – we collect information from you when you provide it to us in the course of us or another Science Group company providing you with services
• Personal interactions – we collect information from you when you interact with our staff in person, or via email, telephone, video-conferencing or any other form of communication
• Automated technologies – we collect information about you automatically via technology tools such as cookies and similar technologies
• Science Group companies – we collect information about you from our Science Group companies in accordance with contractual arrangements in place with you
• Third parties – we may collect information about you from publicly available sources, your references, business-to-business market intelligence companies and other service providers

Purposes for which we will use your personal data

We collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another Science Group company in the provision of services for the following purposes:

• For recruitment purposes
• To provide services and/or information to you
• To fulfil our legal and regulatory requirements including establishing, exercising or defending legal claims
• To respond to your requests, enquiries or complaints
• To manage and administer our relationship with you and our clients
• To transmit personal data between Science Group businesses for internal administrative, organisational and operational purposes
• To prevent and detect fraud and other criminal offences
• To ensure network and information security
• To host, maintain and improve our marketing communications website

We also use your personal data for:

Direct Marketing

We use your personal data to send you marketing communications about services, publications, science & technology industry updates, events, courses, surveys, promotions and competitions by Agape Digitals or other Agape Group companies and to display content that we believe may be of interest to you.

We will only contact you for these marketing purposes in accordance with our legitimate business interests or where you have explicitly agreed to this. Your agreement to the use of your personal data for these purposes is optional and if you do not wish to provide your agreement, your visit and use of our website and/or provision of services by Agape Digitals or another Agape Group company will not be affected.

We use a relationship management tool (where legally permissible) to assess the strength of the relationships between Agape Digitals personnel and our clients or potential clients based on the frequency of the email contact between them. We use that information in order to assess, analyse and improve the services that we provide.

We also use business-to-business market intelligence providers (where legally permissible) to build our business contact networks. We use that information in order to specifically target relevant business prospects to promote our client services.

You have the right to request us not to use your personal data for marketing communications by emailing us at unsubscribe@agapedigitals.com. You can also opt out of receiving electronic communications by clicking on the ‘unsubscribe’ link at the bottom of any such electronic communication or through following the opt-out instructions provided in any marketing communication.

Use of our website

There are facilities on our website which invite you to provide us with personal data including our contact us form and contact email addresses. The purpose of these facilities is apparent at the point you provide your personal data and we only use that information for those purposes.

Our website also uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us improve it. We also use a website tracking software called Pardot which uses cookies to monitor your journey through our website and remember your preferences when you return to our site. For more details and information on how to disable cookies, please visit our cookies policy.

Legal basis for using your personal data

We will only use your personal data when the law allows us to. In particular, we will use your personal data:

• Where it is necessary for our legitimate business purposes provided it does not override your rights and freedoms
• To perform a contract such as providing you with services
• To comply with legal and regulatory obligations including for the establishment, exercise or defence of legal claims
• Where we have received your unequivocal consent

How long we keep your personal data

We keep your personal data only for as long as necessary for the purposes for which it was collected, to provide you with services, for legitimate business interests, in accordance with contract, and where required or allowed under law.

Who we share your personal data with

Any personal data that you share with Agape Digitals may be shared and processed by other Agape Group companies who are located in the Arusha, Dodoma, Dar Es Salaam,Tanzania in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you.

We may also share your information with trusted third parties where we are legally permitted to do so in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you including:

• Professional advisors including lawyers, insurers and auditors
• IT and website service providers including Google Analytics
• Third party suppliers to help provide services to you subject to the agreed contractual terms between you and us

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow external third party providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also provide your information to selected third party suppliers when providing services as part of the agreed contractual terms. By agreeing to our contractual terms, you explicitly consent to us providing the third party suppliers with your personal data for the purpose of us completing our obligations under those contractual terms.

We may also provide your information to regulators and law enforcement agencies where we are legally required to do so and where necessary for the purposes of preventing and detecting fraud or other criminal offences. If legally permitted, we will use reasonable efforts to notify you prior to disclosing your information to such parties.

Agape Digitals and other Agape Group company websites may contain links to third party websites including social media sites such as LinkedIn, Twitter and Facebook. These sites are owned and operated independently from us and have their own separate privacy policies. Any personal data that you provide to these websites will be governed under the terms of the privacy policy of that website. If you use these sites, you should review their privacy policies to learn more about how your personal data is collected and used.

Log Files

Agape Digitals Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Agape Digitals.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Agape Digitals, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Agape Digitals Solutions has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Agape Digitals’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.